# Privacy Policy — iFixOmaha LLC
**Last Updated: February 9, 2026**
## Introduction
iFixOmaha LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website (ifixomaha.com), or interact with our business.
## Information We Collect
We may collect the following types of information:
- **Personal Information:** Name, email address, phone number, mailing address
- **Payment Information:** Credit/debit card details processed through Square payment systems (we do not store full card numbers)
- **Device Information:** Device make, model, serial number, and condition related to repair services
- **Transaction Data:** Purchase history, service records, and invoices
- **Financial Data:** Account balances and transaction history accessed through authorized financial service providers (e.g., Plaid) for internal business management purposes only
## How We Use Your Information
We use collected information to:
- Provide and manage device repair services
- Process payments and issue invoices
- Communicate regarding service status and appointments
- Manage internal business finances and accounting
- Comply with legal obligations
- Improve our services
## Third-Party Services
We use the following third-party services that may process data on our behalf:
- **Square:** Payment processing and point-of-sale
- **Plaid:** Secure bank account connectivity for internal financial management
- **Google Workspace:** Email and business communications
All third-party providers are contractually obligated to protect your information.
## Data Security
We implement appropriate technical and organizational measures to protect personal information, including:
- Encryption of data in transit (TLS 1.2+)
- Multi-factor authentication on critical business systems
- Role-based access controls
- Regular security updates and patching
## Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your personal data by contacting us at info@ifixomaha.com.
## Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications
## Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
## Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.
## Contact Us
If you have questions about this Privacy Policy, contact us at:
**iFixOmaha LLC**
7637 Cass Street, Omaha, NE 68114
Email: info@ifixomaha.com
Phone: (402) 218-4651