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iFixOmaha: A Decade of Excellence and Innovation in Device Repair

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From its humble beginnings in Jason DeWater's basement in 2011, iFixOmaha has grown to become Omaha's foremost name in mobile device repair, embodying a legacy of excellence, innovation, and community service.

Chronology of Store Openings:

1. Cass Court, Midtown Omaha (2013): Our journey from a home-based startup to a commercial enterprise started with this first store.
2.
Papillion, 72nd & Hwy 370 (2015): Marking our expansion and commitment to broader community service.
3.
Reboot Central, MCC’s Fort Omaha Campus (2022): Symbolizing our dedication to education and affordable repair services.
4. Downtown, Old Market (2024): The latest addition, pioneering our integrated workforce development model.

Our accolades and recognitions speak volumes about our commitment to quality and service. Since 2017, iFixOmaha has been the proud recipient of the Best in Smartphone Repair award by Omaha Magazine. This consistent recognition reflects our team's dedication to delivering unparalleled service.

Our achievements have been recognized on national platforms as well. Google featured iFixOmaha in its 2023 Business Summit and its
2017 Economic Impact Report, highlighting our innovative use of web technology and our leadership in the industry as an independent service provider.

Beyond repairs, iFixOmaha has been integral to our local community, offering top-notch fleet management and device care to schools and organizations. As a respected member of CTIA, our training program has set industry standards, reflecting our commitment to excellence and leadership.

As we continue to innovate and grow, iFixOmaha is embarking on an exciting new venture with our downtown store. This location is more than just a repair center; it's a training ground for future technicians, offering on-the-job training in a real-world storefront environment. This initiative is a precursor to our broader vision with
iFixAmerica, where we aim to replicate our successful model on a national scale, fostering a new generation of skilled technicians and entrepreneurs.

iFixOmaha's story is one of relentless pursuit of perfection, community engagement, and technological expertise. We are more than a repair shop; we are a beacon of trust, reliability, and a testament to the spirit of innovation in Omaha and beyond.

 

Mission, Vision, Values Statements

Our Mission Statement is: "To repair and protect all devices, assist with compassion and bring innovative technological solutions to our clients and community, and embrace excellence in honest, fast & reliable service and business."

Our Vision Statement is: “To establish a lasting legacy and continual opportunity for business excellence and innovation in lock-step with employee growth and development.”

Our Values are: Honest, Fast, Reliable.

 

iFixOmaha Joins the iFixAmerica Network: Elevating Our Training and Repair Standards

iFixOmaha and the iFixAmerica Network: A New Era in Device Repair Excellence

iFixOmaha is excited to announce our integration into the iFixAmerica network, heralding a new era in device repair and technician training. Embracing the comprehensive and esteemed WISE Certification Program, we've updated our training processes to align with these industry-leading standards.

Revolutionized Training for Unmatched Expertise

Our technicians now undergo an extensive training regimen based on the WISE Certification, renowned for its rigorous approach to technical skill development and customer service excellence. This shift from our previous 10-level system to the WISE Certification ensures that our team is equipped with cutting-edge knowledge and skills in device repair and maintenance.

WISE Certification: A Benchmark of Quality

By adopting the WISE Certification standards, we ensure that each technician at iFixOmaha not only masters complex repair tasks but also adheres to the highest standards of safety, quality assurance, and customer satisfaction. This structured training guarantees that our technicians are among the best in the business.

Commitment to Excellence

At iFixOmaha, our goal remains unchanged: to provide fast, reliable, and cost-effective repair solutions. Our affiliation with the iFixAmerica network and adoption of the WISE Certification program fortify our commitment to delivering superior service. We continue to earn the trust of our clients, including local schools, corporations, non-profits, and thousands of individual customers, through our unwavering dedication to quality and customer care.

iFixOmaha: Your Trusted Repair Partner in the iFixAmerica Network

Joining the iFixAmerica network elevates the standard of service you've come to expect from iFixOmaha. Our technicians, now WISE-certified, are ready to tackle any repair challenge with unmatched expertise and precision. Trust us to handle your device repair needs with the excellence that the iFixAmerica network and WISE Certification represent.

 
 

Jason DeWater, iFixOmaha's Founder and CEO

Jason DeWater, the founder of iFixOmaha, has grown his electronic and machine repair company into one of the largest of its kind in the nation. Servicing all makes and models of mobile hardware devices, DeWater's team services smartphone, laptop, and tablet customers, while managing school district fleets and offering concierge service to corporations in the Omaha metro area.

Google featured iFixOmaha as Nebraska's representative in its Economic Impact Report published in 2017. The report cites the rapid growth of the company, its increasing sales volume, and the new tech jobs created.  Also in 2017, iFixOmaha received first place honors in the Best of Omaha competition for smartphone repair. The Midland Business Journal named Jason as a recipient of its 15th annual "40 Under 40 Awards," held in November 2016.

Jason is a classically-trained musician and was appointed as the full-time Principal Horn of the Omaha Symphony in 2007 after winning the post's international audition.

Jason DeWater, Founder and CEO of iFixOmaha